So being someone not terribly entrenched in the game, I've gotta say that the community was probably what drove me away. I had a few friends that played here and there that I could breeze through most of the normal, easy content with -- but the absolute instant that supply got exhausted, I felt compelled to let the sub lapse. Doing anything above basic either involves lucking your way into a solid group of people who aren't insane, or slamming your head into a wall with the bizarre, intolerable bulk of people. I meaningfully interacted with maybe two people I didn't already know on the whole of the trip from start to endgame that weren't annoying.
Truth be told, though, I'm finding this to be true across MMOs in general. FF14's got a specific, particular flair of faggotry, but on the whole I can't seem to find an MMO where people aren't pent-up spergs taking out their self-loathing on whatever poor fucks happen to share their same server group. It feels like those speds have always existed, sure, but they'd stick to their little hovels and the people playing uWu;;; second life would stick to their little corners, and you could find a relaxed-enough group of adults more interested in having fun than in trying to get some internet puss. Were they all just driven off by the loonies everywhere? Should I retire to my fate of being an old man waving at the clouds, complaining about how things were better before a bunch of faggots beating it to futa porn decided to ruin everything from the comfort of their wife's boyfriend's basement?
I guess the bright spot about this game, at least, is that it'd be fun to throw on the sub for a week, re-play some of the content 'till boredom sets in, and then flip it off.