1) My wife and I liked the show. Compared to Vivziepop's other show, it was restrained in it's cringe edgy sexual content, delivered on the core concept ('What if a Disney Princess Musical, but it's in hell') in a charming way, and was well produced.
2) As for the plot, I liked that they explicitly stated no one knows what the 'rules' are for redemption or damnation, and the only thing we do know is that dying selflessly is redemptive. I'd bet anything next season we will se Adam show up as a demon.