It's at a point where they're just waiting for the new "big genre" to break out. People are tired of hero shooters, they're tired of battle royale, and they're tired of 5v5 competitive shooters. If you play them, there's probably a single one you play. This kind of thing happened back in the mid 2010s right before the battle royale genre hit it big. Overwatch was the big game to beat, and people were clamoring to try to get a piece of that pie. Most people either played Overwatch or didn't play hero shooters at all. It's the kind of environment ripe for a paradigm shift. Even the execs that have zero clue about what the average gamer wants, knows that there is a great need for something new, they just don't want to be the ones to put in the effort. It's way easier to commit thousands of dev hours and then pull the plug at the first sign of adversity.